Privacy Policy

Data protection declaration

The data protection declaration of iMATRIX GmbH, Cheerstrasse 13, 6014 Lucerne, Switzerland (hereinafter “Provider”) applies to all users whose personal data is processed by the Provider. This includes customers who have contracted for services with the provider, their employees and website visitors. On a contractual basis, the data protection declaration can also apply to other contractual partners.

The provider is responsible for the careful and conscientious handling of the personal information of its customers. He ensures compliance with the Swiss Data Protection Act (DSG) for protected data from Swiss customers and additionally the EU General Data Protection Regulation (GDPR) for protected data from customers from the EU area. Customers can revoke their consent to this data protection declaration at any time with effect for the future.

1. Contact Information

Responsible for data processing is:

Cheerstrasse 13e
6014 Lucerne

For questions about data protection, the data protection officer is available at

2. Legal bases

The data processing by the provider is subject to the applicable legal provisions.

The processing of data from customers from Switzerland is carried out in accordance with Swiss data protection laws.

The processing of data from customers from Switzerland is exclusively subject to Swiss law, in particular the federal law on data protection (FADP, SR 235.1) and the associated ordinance on the federal law on data protection (SR 235.11). The EU General Data Protection Regulation (GDPR) does not apply. However, the GDPR may apply (i) in the expressly provided parts of this data protection declaration and (ii) due to special circumstances when it applies mandatorily to data of Swiss customers.

The processing of personal data from customers from the EU area is subject to the provisions of the EU General Data Protection Regulation (GDPR).

In addition to the applicable Swiss law, the processing of personal data of customers from the EU area is also subject to the General Data Protection Regulation (GDPR) of the European Union in accordance with Regulation (EU) 2016/679. Further provisions for customers from the EU area can be found in paragraph 13.

3. Collection of personal data when visiting our website (without login)

When visiting the website outside of the protected login area, general technical visit information is automatically recorded. This includes the IP address of the device used, which is anonymized by Google so that it can no longer be assigned to the customer. Google uses the “_anonymizeIp()” method for this. Information on the browser type, Internet service provider and operating system is also recorded.

When using the Manaxo cloud software (with login)

During test access and paid use of the Manaxo software in the login area, all customer data entered or submitted during the registration and use process is saved. This includes registering, placing orders, filling out online forms, participating in surveys or competitions, and communicating with the provider via social media, blogs or other interactive media. As a rule, personal data such as name, address and e-mail address as well as the required settings for the respective service are recorded. Further information on data processing and its purposes can be found in the order processing contract. By collecting the data, the customer agrees to the processing, use and disclosure of the personal data within the scope of the purposes described in this data protection declaration.

Data exchange with third parties / processors

The Customer may share its data with third parties, such as its personal trustee, either directly or through the Provider’s trustee affiliate program. By granting access rights, the customer agrees that the provider makes all data of the customer available to third parties (e.g. the trustee) or allows them access to it. The customer always retains full control over the access rights of the third party to his data and can restrict or refuse access at any time. In addition, the provider offers the possibility for the third party (e.g. trustee) to open an Manaxo account as a customer. In this case, the third party or trustee manages the access rights and can grant, restrict or deny them to third parties. However, the provider reserves the right to release certain data to authorized third parties in justified individual cases.

payroll accounting

When using the provider’s optional payroll accounting software, the personal data of the customer’s employees is of course transmitted to the provider. The provider treats this data with reasonable care and ensures its security according to the standards set out in this privacy policy. The customer declares his consent to this data processing and releases the provider from possible claims in this regard. Obtaining employee consent is the responsibility of the customer. The customer also declares that he is solely responsible for informing his employees about the potential storage, use, processing and disclosure of their data by the provider in accordance with the provisions of this data protection declaration. If individual employees of the customer do not agree to the intended data processing, it is the customer’s responsibility to delete the corresponding data of his employees in his Manaxo cloud system.

Third Party Add-ons / Custom Add-ons

The provider provides the customer with an interface (“API”) to integrate third-party software into the Manaxo software. This gives the customer the opportunity to integrate various additional packages or offers from third parties (“add-ons”) into the Manaxo software. The customer can order these add-ons in the provider’s app marketplace. In addition, the customer can authorize other third-party providers to use the interface of his Manaxo account. Unless otherwise agreed, a contractual relationship for the use of the add-ons arises exclusively between the customer and the third-party provider.

If access rights are required for the use of an add-on, the customer expressly agrees to grant all necessary access rights by ordering or integrating the add-on. The provider is then entitled to provide all customer data required for the use of the add-on or to allow access to it. However, the customer always retains full control over the third party’s access rights to their data and can restrict or deny access at any time. The customer agrees that data can be exchanged between the provider and the third party if other add-ons are used.

By ordering an add-on, the customer declares his consent to the general terms and conditions (GTC) and the data protection declaration of the respective third-party provider. The provider assumes no responsibility for data processing by the third-party provider.

Third Party Consulting Services

Provider offers third-party consulting services to customers. In order to check the entitlement of the customers and to provide the third-party providers with the necessary contact information, the following data is passed on to the third-party provider: name/company of the company, address (street, zip code, city, address supplements), contracts concluded between the provider and the Customers, phone numbers and email addresses. Reference is made to the data protection declaration of the respective third-party provider in its current version.

More partner features

When using additional optional partner functions of the provider or connecting your own account to a partner, data is exchanged between the provider and the corresponding partner.

4. Data Security

The provider takes technical and organizational security measures according to recognized market standards to protect stored personal data against unintentional, illegal or unauthorized manipulation, deletion, modification, access, disclosure, use or partial or complete loss. The provider’s servers are located in Switzerland. In some cases, services can be processed via servers in other countries with an appropriate level of data protection, with the provisions of the DSG or the GDPR being fully complied with at all times. The connection to the servers is via SSL encryption. The provider regularly backs up customer data (backups). In order to prevent data loss even in extreme cases (e.g. destruction of the data center by an earthquake), the encrypted backups are stored in parallel in several data centers in Germany and abroad. The requirements of the DSG and the GDPR are fully complied with at all times. The security measures are continuously adapted and improved according to the state of the art. The provider assumes no liability for the loss of data or their knowledge and use by third parties. The provider cannot guarantee the security of data transmission on the Internet. In particular, there is a risk of access by third parties when data is transmitted by e-mail. However, access is via HTTPS. If expressly requested, the customer can choose two-factor authentication at any time.

5. Purposes of data processing / data recipients

The provider uses the data collected to continuously improve products and services, to manage access to applications, information and products, to maintain business relationships with customers, to monitor and improve the performance of the offer, to detect and prevent illegal activities or to educate and provide customers with offers, information or marketing materials regarding potentially interesting products or services. For these purposes, the data can also be passed on to partner companies, service providers, selected third parties, institutes and/or legally authorized state authorities at home and abroad. If the processing or storage of personal data takes place in countries that do not guarantee adequate data protection compared to Swiss data protection law, the provider contractually ensures that the processors comply with the relevant provisions of the Swiss Data Protection Act (DSG) or the General Data Protection Regulation (GDPR). , if this concerns the data of customers from the EU area. The provider commissions data protection-compliant service providers within the EU or Switzerland with certain processes and services, especially in the areas of IT services, payment transactions, printing services, billing, debt collection, consulting, sales and marketing.

6. Processing of your data

Your data will be processed by us if you use our offers, cooperate with us or contact us in any other way.

In general, we process your data for the following purposes:

  • To fulfill and process obligations set out in a contract or by law.
  • To inform you about updates or changes to our offers or events as well as adjustments to our terms and conditions, data protection declarations and guidelines relating to how you may advertise on our portals and websites.
  • To check your access authorization and to manage your user account (if you have one).
  • To prevent fraud and abuse.
  • To develop and maintain customer relationships.
  • For marketing purposes by us and third parties, which includes all promotional activities such as newsletters, telephone, online advertising, SMS and push notifications. In addition, your data will be used for market research, analysis, surveys and statistical purposes.
  • To adapt offers to your needs and to improve them.
  • To analyze user behavior.

In the following we have listed for you in detail which data is processed as part of our offers, for what purpose we process it and which legal basis applies to the processing.

6.1 Access to Our Offerings

If you use our offers without further information from you, general technical visit data is automatically recorded and stored in log files. This technical information includes, among other things, the IP address of the device used from which access is made, information on the type of browser used, Internet service provider and operating system, which offers were accessed on our website, reference and exit pages and the duration and duration time of access.

In order to enable the use of our website (establishing a connection), to ensure the security and stability of our systems and offers and to analyze the use of our offers and services, general demographic data is collected. Furthermore, internal statistical purposes take place, whereby no personal data is recorded. The user is not identified. If you already have a registered user account or certain functions as a guest, e.g. For example, if you use our contact form or our inquiry functions, this automatically collected information and personal data can be combined in order to analyze the use of our offers and services and to collect general demographic data and to enable the optimization of our Internet offer.

Messages that you send to third parties (e.g. advertisers) via a corresponding function on our portal can be stored by us, including the content. You can also use free services on our portal. Personal data disclosed when using a free service, such as E-mail address or telephone number, for example, can be used by us for marketing and analysis purposes.

If you visit our offers and personal data is processed for the purposes described above, this is done in our legitimate interest to support the connection establishment and to ensure the security and stability of our systems and offers. It is also used for analysis, statistical evaluation, adjustment and improvement of the use of our offers and the optimization of our Internet offer.

6.2 Creating a User Account.

First and last name, email address and password. This data will be treated confidentially and only used for the stated purpose. You can change or delete your personal information at any time by accessing your user account. By registering, you agree to our Terms of Use and Privacy Policy.

In addition to the mandatory information for using a specific offer, you have the option of voluntarily entering and storing further personal information. When registering, you must confirm that your user account information is correct.

We use your data for the administration and implementation of our digital offers as well as for checking plausible information. The data is used for the establishment, management, modification and implementation of the contracts concluded with your user account, as well as for proper billing if paid services are used. We process your data in accordance with the applicable data protection laws.

6.3 Offers

We collect statistical data during the use of our offer by registered users. This data is collected to ensure the smooth functioning of our platform and to analyze and optimize our offers and services. The data collected includes, among other things, the use of our digital offers, the perceived functions and advertising from you. Our intention behind this is to further develop, optimize and improve our offers in order to protect our legitimate interest in accordance with applicable data protection law.

Statistical data can be visible to other registered users if you use our offer as a registered user. This data is only made available to other registered users in an aggregated or anonymous form.

6.4 Paid Offerings

In order to purchase or receive a paid offer, you must provide personal data such as first and last name, complete address (postal address, zip code and city) and possibly other data (e.g. delivery address, billing address, payment information, etc.). We need this data in accordance with the applicable data protection regulations in order to process the contract with you. If you choose an online payment option such as credit card, Stripe or PayPal, payment will be made via the online payment system of the respective provider. Personal and payment data are processed directly by the payment system provider. We have no knowledge of your payment details and do not save them. The data protection provisions of the corresponding online payment system also apply.

The data that we collect from you for the purchase or receipt of a paid offer can be used in accordance with our internal archiving and data protection guidelines or the legal requirements in your user account for future purchases or contract conclusions. We use this data to optimize, improve and further develop our offer, for marketing purposes and for statistical purposes. All information regarding your previous and current purchases and contracts (such as products, services, number of products and services per purchase and payment amount) can be saved.

6.5 Contact via chat or contact form

If you contact our customer service, we may process your contact details (such as title, first and last name, telephone number, email address or postal address) and the content of the conversation to respond to your request. This is done to provide you with an appropriate response and to process your request correctly. We base this on our legitimate interest according to the applicable data protection law. If you have given your consent, customer service consultations may be recorded and stored for training and quality purposes.

If you fill out a contact form or use a chat on our website, the personal data entered such as title, first and last name, telephone number, e-mail address or postal address and the content of the request will be processed by us. This is done for the purpose of providing information and to adequately process your request, based on our legitimate interest and in accordance with applicable data protection law.

6.6 Contest or Sweepstakes

We use the data you provide voluntarily, such as title, first and last name, email address and postal address, to organize and hold events and to notify and/or publish winners, either directly or via social networks. There is also the possibility that your data will be passed on to third parties, for example if a third party has commissioned the implementation or evaluation of the event or if the event is handled by a third party via our offers.

3.7 Surveys for Users

If you voluntarily take part in one of our user surveys, we collect personal data from you, such as title, first and last name, contact details and other information that is requested as part of the survey. We only use the information you provide to improve user experience and to further develop our products, which is a legitimate interest of ours (under applicable data protection law). The results from the surveys consist solely of aggregated and anonymous data.

6.8 Analytics and Marketing

By registering or ordering as a guest, we can use your data for personalized advertising, including digital advertising across various channels. You can stop receiving our newsletter at any time and we will only send you newsletters about similar offers or if you have expressly consented. We do not require separate consent for personalized advertising and content on our and associated websites, as well as for marketing our products, as this is in our legitimate interest.

However, before passing it on to affiliated companies or shareholders, we will obtain your consent. We can use various analysis tools to evaluate user data and analyze user behavior. To do this, we use historical and future data and can use publicly available data and data from third parties to improve our database. The results of the analysis can also be used for other companies. We automatically create user profiles to enable targeting, which we may share with other Manaxo platforms if you consent. The Manaxo platforms include,,,,,, and You can object to this data processing at any time by adjusting the settings for cookies.

We use your data for analysis purposes to improve our digital offerings and make them more secure. In this way we want to tailor our offers to the needs of our customers, keep them marketable and ensure the security of our offers. If you register for a user account, you will also be automatically registered for our newsletter and your e-mail address can be used to advertise similar offers until you unsubscribe. We can commission order data processors to technically implement advertising measures and to process data on our behalf. The data will only be used for the purposes mentioned above.

6.9 Fraud Prevention and Litigation

We may process your collected data in the legitimate interest in accordance with the applicable data protection law in order to protect our business and to enforce or assert our claims in the event of fraud or litigation. In addition, we can process your data in order to comply with our legal obligations under the respective data protection law.


Cookies help to make the visit to the provider’s website easier, more pleasant and more meaningful. These are information files that are automatically stored by the web browser on the computer’s hard drive when the customer visits the provider’s website and uses services. The customer has the option of managing the security settings of his browser and thus blocking or deactivating cookies. However, this can mean that certain services of the provider may no longer be fully usable.

Tracking and Analysis Tools / Social Media

In order to measure and evaluate the use of the provider’s digital offers, various technical systems are used, which mainly come from third-party providers such as Google Analytics. These measurements can be carried out anonymously or personally. It is possible that the data collected will be passed on to third parties in Germany and abroad by the provider or the third-party providers of such technical systems. The best-known and most frequently used analysis tool is Google Analytics, a service provided by Google Inc. The data collected can generally be transmitted to a Google server in the USA or to another location designated by Google and stored there.

The provider’s website uses Google Analytics, a web analytics service provided by Google Inc. based in the USA (1600 Amphitheater Parkway, Mountain View, CA 94043). Google Analytics uses cookies, text files that are stored on the customer’s computer and enable analysis of website usage. The information generated by the cookies about the use of the website (including the IP address, which is anonymized by Google before it is stored) is transmitted to a Google server in the USA or at another location determined by Google and stored there. Google will use this information to evaluate website usage, to create reports on website activity for the provider and to offer other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where Google processes the information on behalf of Google. Google never associates the IP address with other data.

The provider’s website also uses the “demographic characteristics” of Google Analytics. This allows reports to be generated containing information about the age, gender and interests of customers. This data comes from Google’s interest-based advertising and third-party visitor data. They cannot be assigned to a specific person. Customers can deactivate this function via the ad settings in their Google account or generally prohibit the collection of their data by Google Analytics. Further information can be found in Google’s data protection declaration.

If the customer does not want his website activity to be recorded by Google Analytics, he can install the browser add-on to disable Google Analytics. This prevents activity data from being shared with Google Analytics via the JavaScript (ga.js, analytics.js and dc.js) running on websites. Using the add-on does not affect the analysis of data by other tools of the website operator. Data may still be sent to the website or other web analytics services.

Finally, the provider collects certain information in server log files via its website, which are automatically transmitted by the customer’s Internet browser. This information includes the user agent (browser type and version, operating system used), HTTP header data (referrer URL, IP address of the accessing computer), time of the server request and the login status. These server log files are only used for error analysis along with other data sources.

data collection and analysis for advertising purposes

The provider’s website uses the functions of Google Analytics Remarketing in connection with the cross-device functions of Google AdWords and Google DoubleClick. Google Inc., located at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”), is the provider.

This function makes it possible to link the advertising target groups created by Google Analytics Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. This allows interest-related, personalized advertising messages that have been adjusted on one device (e.g. mobile phone) based on the customer’s previous usage and surfing behavior to also be displayed on another device (e.g. tablet or PC).

If the customer has given Google the appropriate consent for this, Google will link the web and app browser history to the customer’s Google account. This allows the same personalized advertising messages to be placed on any end device on which the customer logs in with their Google account.

To support this function, Google Analytics collects authenticated user IDs, which are temporarily linked to the provider’s data in order to define and create target groups for cross-device advertising.

The customer can permanently object to cross-device remarketing by deactivating personalized advertising in his Google account:

Further information can be found in Google’s data protection declaration at:

The provider’s website also uses the online advertising program Google AdWords. Google Inc., located at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, is the provider.

As part of Google AdWords, the provider makes use of so-called conversion tracking. When the customer clicks on an ad served by Google, a conversion tracking cookie is placed. These are small text files that are stored on the customer’s computer by the Internet browser. These cookies lose their validity after 30 days at the latest and are not used for identification. If the customer visits our website and the cookie has not yet expired, Google and the provider can recognize that the customer clicked on the ad and was redirected to this page.

The provider only receives from Google the total number of users who clicked on their ad and were redirected to their website, which is tagged with a conversion tracking tag. However, the provider does not receive any information with which he can personally identify the customer.

The customer can prevent the storage of cookies by setting their browser software accordingly. However, the provider points out that in this case you may not be able to use all the functions of this website to their full extent. The customer also has the option of preventing tracking by deactivating the Google Conversion Tracking cookie via the user settings of his Internet browser.

Further information can be found in Google’s data protection declaration at:

The provider’s website also uses the visitor action pixel from Facebook. Facebook Inc., located at 1601 S. California Ave, Palo Alto, CA 94304, USA, is the provider.

The Facebook pixel makes it possible to track the behavior of site visitors after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The collected data is anonymous for the provider. The provider cannot draw any conclusions about the identity of the customers. However, the data is stored and processed by Facebook so that a connection to the respective user profile can be established. Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Use Policy and enable advertisements to be placed on Facebook pages and outside of Facebook. This use of the data cannot be influenced by the provider.

The customer can permanently object to remarketing by deactivating the “Custom Audiences” remarketing function in the advertising settings under the following link, provided that he is logged in to Facebook: ad_settings_screen

If the customer does not have a Facebook account, he can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance under the following link:

Further information can be found in Facebook’s data protection declaration at:

Integration of third-party offers / social media

The digital offers of our provider are networked in many ways with functions and systems of third parties. In particular, plug-ins from social networks such as Facebook and Twitter are integrated. If you as a customer have a user account with these third parties, there is the possibility that they too can measure and evaluate the use of our digital offers. Additional personal data such as your IP address, browser settings and other parameters can be transmitted to these third parties and stored there. We have no control over what personal information is collected by these third parties and whether it is anonymized. Therefore, we accept no responsibility or liability for the use of such data by third parties.

YouTube plugins are also integrated on our website. The provider of these plugins is YouTube LLC, based at 901 Cherry Ave., San Bruno, CA 94066, USA. The YouTube plugin establishes a connection to the YouTube servers. YouTube is informed which pages of our offer you have visited. If you are logged into your YouTube account during this time, YouTube can assign your surfing behavior directly to your personal profile. To prevent this, please log out of your YouTube user account.

For more information, we refer to YouTube’s privacy policy:

Other tools

The provider’s website uses the Google Maps map service via an interface. The provider of this service is Google Inc., based at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If the customer uses the functions of Google Maps, his IP address will be recorded by Google and usually transmitted to a Google server in the USA. The provider has no influence on this transmission of data. For detailed information on this, we refer to Google’s data protection declaration under the following link: Our website benefits from the connection to the well-known map service Google Maps. This enables us to offer our customers a high-quality and user-friendly map function. To make this possible, we have decided to use the Google Maps API. Google Inc., based in Mountain View, California, is the provider of this comprehensive map and navigation service. The company is now one of the largest technology companies in the world and is known for its innovative online solutions. If our customers use the functions of Google Maps, their IP address will be recorded by Google. In general, this data is stored and transmitted to a Google Inc. server in the United States of America. As a provider, we have no direct influence on this data transmission. As you are aware, data transmissions abroad involve certain risks. This applies in particular to data protection and data integrity. However, Google has taken extensive security precautions to ensure that our customers’ personal information is adequately protected.

For more detailed information on how Google handles personal data and on data transfer to the USA, we refer to Google’s data protection declaration. You can view these under the following link: We recommend that you read this data protection declaration carefully in order to gain a comprehensive understanding of how your data is handled. Data protection and data security are our top priority. Accordingly, we have chosen a reliable partner like Google, which adheres to the highest standards in terms of security and data protection. We always strive to guarantee our customers optimal and safe use of our website. However, if you have any concerns or questions about privacy, we’re more than happy to help. Don’t hesitate to get in touch with us. We will take your concerns seriously and help you with any questions you may have.

8. Profiling / Automated Decisions

Profiling is the automated process of analyzing or predicting certain personal aspects or behavior based on personally identifiable information. As a result, customers can be looked after and advised more individually and offers can be better adapted to their individual needs.

“Automatic individual decisions” are decisions that are made fully automatically, without relevant human influence and which can have negative legal or similar negative effects on the customer. As a rule, the provider does not carry out any automatic individual decisions. Should the provider make automatic individual decisions in individual cases, he will inform the customer separately. In such a case, the customer has the option of having this decision checked manually by an employee of the provider.

9. Communication by electronic mail (e-mail) and/or newsletter will be checked and corrected.

In order to subscribe to the newsletter offered by the provider, the provider requires the e-mail address of the customer and other information that enables verification that the e-mail address provided is correct and that the customer has agreed to receive the newsletter (double – opt-in procedure). Through the newsletter, the customer receives regular recommendations and offers that may be of interest to him. For this purpose, personal data is collected and processed that affects the customer’s usage behavior on the website, in the Manaxo software and in relation to the newsletter (e.g. opening the newsletter, clicking on web URL links). The provider analyzes this data for statistical purposes in order to better tailor the content of the newsletter to the interests of the customers.

The processing of the personal data that the customer enters when subscribing to the newsletter takes place on the basis of his consent, which he can revoke at any time for the future. The revocation can be made via the “unsubscribe” link in the newsletter. The personal data collected will be used for the content design and sending of the newsletter. The provider stores the personal data that the customer has stored to register for the newsletter until the customer unsubscribes from the newsletter.

10. Duration of storage of personal data

The provider stores and processes the personal data collected from the customer for as long as the customer uses the service. It should be noted that the contractual relationship between the provider and the customer is long-term. After termination of the contractual relationship, the provider is generally not obliged to store the customer’s data. Therefore, data that is no longer required is regularly deleted. However, certain data may continue to be retained due to legal requirements or for internal purposes.

11. Links to External Websites

Provider’s website contains links to third party websites which are not under the control or responsibility of Provider. The provider assumes no responsibility for the content and data protection practices of these websites.

12. Information, correction, deletion, blocking, declaration of consent

Legally subject to the General Data Protection Regulation (GDPR) and the relevant provisions under the Swiss Data Protection Act, it is possible to provide a different rating if required.

  • The right to delete the data (based on Art. 17 GDPR) is checked and corrected.
  • The right to correct incorrect data (based on Art. 5 Para. 2 DSG or Art. 16 GDPR) is checked and corrected.
  • The right to information about personal data (based on Art. 8 DSG or Art. 15 GDPR) is checked and corrected.
  • The right to object to the processing of the data (based on Art. 21 GDPR) is checked and corrected.
  • The right to restrict the processing of the data (based on Art. 18 GDPR) is checked and corrected.
  • The right to data portability (based on Art. 20 GDPR) is checked and corrected.

It should be noted that these rights may be subject to limitations and may be supplemented by national data protection laws or other statutory provisions.

If the customer is asked for his consent in connection with the services of the provider, he can give this consent by activating the corresponding checkbox. The provider is entitled to collect, process, use and pass on the customer’s personal data in accordance with his consent. The customer can revoke his consent at any time without affecting the legality of the data processing that took place before the revocation. The revocation can be sent in writing to the address of the provider given in the imprint or by e-mail to However, it should be noted that if you withdraw your consent, access to certain services and functions may be restricted.

13. Additional Provisions for EU Customers

These provisions apply exclusively to customers from the EU area and do not apply to customers from Switzerland.

Legal bases of data processing

The processing for the stated purposes takes place on the basis of the GDPR for the fulfillment of the contract. The subject matter of the contract includes the above services. Data processing to safeguard the Provider’s legitimate interests is also carried out in accordance with the methods described above for improving products and services, monitoring and improving performance, and detecting, preventing or investigating illegal activities. Data processing to fulfill legal obligations (GDPR) includes in particular the processing of master data. If the customer believes that the stated purposes are not covered by the stated legal bases, he can request that his personal data no longer be processed for certain purposes (opt-out). However, such an opt-out does not affect the further use of the provider’s services, unless such use absolutely requires corresponding data processing. The customer can send an opt-out in writing to the address of the provider specified in the document. An email to is also sufficient.

14. Security Measures

14.1. Manaxo provides security measures to prevent loss, misuse or alteration of information and personal data.
14.2. The customer is aware that transmissions on the Internet are not secure. As soon as Manaxo has received the transmitted information, it appropriately secures it in its systems.

15. Adaptation of the data protection declaration

Manxo reserves the right to adapt this data protection declaration at any time within the framework of the legal requirements.

16. Disclaimer

The content available on this website is for information only. In particular, they do not constitute legal advice. Any liability for possible damage resulting from the use of the website or the information that can be accessed is excluded. In particular, we assume no liability for the topicality, completeness and correctness of the content.

Right to lodge a complaint with a supervisory authority

If the customer believes that his personal data is being processed in violation of the GDPR, he has the right to complain to a competent supervisory authority in accordance with Article 77 GDPR. The provider is available to the customer to receive his questions and concerns before a complaint. The customer can contact the provider in writing or by email (

Last update: July 27, 2023